Shipping & Return Policy

At Fakhri Decor, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping and return policies carefully before placing your order.

Shipping Policy

1. Delivery Time:

• Orders are typically processed within 1–2 business days.

• Standard delivery within India takes 5–7 business days depending on your location.

• For remote or special delivery zones, it may take a bit longer.

2. Shipping Charges:

• We offer free shipping on orders above ₹[Insert Minimum Amount].

• For orders below that amount, a standard shipping fee of ₹[Insert Fee] applies.

3. Order Tracking:

• Once your order is shipped, you will receive an email or SMS with tracking details.

• You can track your package via the shipping partner’s website.

4. Delays:

• While we strive for timely delivery, delays may occur due to weather, festivals, or unforeseen courier issues. We appreciate your patience in such cases.

Return Policy

1. Return Window:

• Returns are accepted within 7 days of product delivery.

2. Conditions for Return:

• The item must be unused, undamaged, and in its original packaging.

• Include the original invoice or proof of purchase.

• Returns are not accepted for:

  • Customized or made-to-order products.

  • Sale/discounted items.

  • Items damaged after delivery due to mishandling.

3. How to Initiate a Return:

• Email us at [Insert Email Address] with:

  • Order ID

  • Reason for return

  • Photos of the item (if damaged or incorrect)

4. Return Shipping:

• Return shipping is to be arranged by the customer, unless the return is due to our error.

• We recommend using a reliable courier service with tracking.

5. Refunds:

• Once we receive and inspect your return, we will notify you.

• If approved, your refund will be processed within 5–7 business days to your original payment method.