Refund Policy

At Fakhri Decor, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a refund under the following conditions:

Eligibility for Refund

• You must raise a refund request within 7 days of receiving the product.

• To be eligible, the item must be:

  • Unused and in its original condition.

  • In its original packaging, with tags and invoice.

Non-Refundable Items

• Custom or personalized items.

• Items purchased on sale or clearance.

• Products that are damaged due to misuse, improper handling, or after delivery.

Refund Process

1. Email us at [Insert Email] with your order number and reason for the refund.

2. If your refund is approved, we will notify you and initiate the process.

3. The refund will be processed to your original method of payment within 5–7 business days of approval.

Shipping Charges

• Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective product).

• If you receive a refund, the cost of return shipping may be deducted unless otherwise stated.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photos. A full refund or replacement will be offered after verification.